Name:*
Company:
Email Address:*
Phone #:
Operating System:
Windows 2008 Server Windows 2012 Server Windows 2016 Server Windows 2019 Server Windows 7 Windows 8 Windows 10 Unknown Other
Type of Equipment:
Desktop Equipment Laptop Equipment Server Printer Ink Jet Printer Laser Scanner Terminal Other
Type of Problem:*
Website Contact or other Request Desktop Hardware Desktop Software Email Internet Exchange Client Network Conn Network Printer Network Server New Computer Installation OS Problem Password issue Rearrange Office Relocation of User Technical Question Virus Issue Adware Not In List
Manufacture:
Model:
Description of Problem:*
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Service status request
Enter your service #
Performance Survey
First Name:
Last Name: l
Please help us keep the survey as accurate as possible by filling in all the questions. Use "No observation" if you did not make an observation.
1. How would you rate the quality of service?
Response time: unsatisfactory needs improvement satisfactory exceptional no observation
Time to repair: unsatisfactory needs improvement satisfactory exceptional no observation
Confidence in repair: unsatisfactory needs improvement satisfactory exceptional no observation
2. How would you rate the operation.
Ease of placing service call: unsatisfactory needs improvement satisfactory exceptional no observation
Hours of operation: unsatisfactory needs improvement satisfactory exceptional no observation
Overall rating: unsatisfactory needs improvement satisfactory exceptional no observation
Comments:
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